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Licensing FAQ

The following are common questions about using licenses.

Why isn't WinPICS able to pull a network license from the server computer?

The license server is on a different subnet than the client computer. You will need to set an environmental system LSFORCEHOST variable on the client computer. Follow these steps:

• If you're using Windows XP

1. Click <start>, then right-click on My Computer and select Properties from the menu.
2. Select the Advanced tab.
3. Click <Environment Variables>.
4. Under the User variable section, click <New>.
5. In the Variable name field, type LSFORCEHOST.
6. In the Variable value field, type the IP address of the license server computer (For example, 192.168.1.100).
7. Click <OK> and close the windows.

• If you're using Windows 2000

1. On your desktop, right-click on My Computer and select Properties from the menu.
2. Select the Advanced tab.
3. Click <Environment Variables>.
4. Under the User variable section, click <New>.
5. In the Variable name field, type LSFORCEHOST.
6. In the Variable value field, type the IP address of the license server computer (For example, 192.168.1.100).

When I start WinPICS, why do I get a message saying: “WinPICS has failed to find a valid security device attached to your computer"?

This error can occur as a result of any one of the following conditions.

• The security block has been removed from the parallel port on the back of the computer.
• The trial license has expired.
• Windows is holding on to the executable. WinPICS will not allow a second instance of the application to run. You must end the process in you Task Manager window first.
• Running a network license and WinPICS requires up to 30 seconds to release and renew.
• No more licenses are available on the network.
• The sentinel system driver is not installed. WinPICS is not able to detect a hardware key without the driver installed. (Look for Sentinel System Driver in the Windows Add\Remove Programs tool).